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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenn Triplett

September 14, 2025

5  out of  5
rating by Jenn Triplett
"Brenda @ Bridgett Cutlip has been a wonderful contact person. They keep me up to date and informed of any changes on my policies."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Brenda and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tiaapett

September 8, 2025

5  out of  5
rating by Tiaapett
"Great customer service. Bridget has been my friend and agent for a long time. Always there when I have a question."
We responded:
"Tia, thank you for the review. I have been your friend and agent for a long time. I feel grateful for both. "
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Sherry Brinsky

August 25, 2025

5  out of  5
rating by Sherry Brinsky
"Great price and coverage on home and car plus great customer service. Jody is a very kind and honest person."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brandon 69

August 19, 2025

5  out of  5
rating by Brandon 69
"Always giving the best service around the clock!"
We responded:
"Thank you for your 5-star review!"
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randy faith

August 14, 2025

5  out of  5
rating by randy faith
"Have been with state farm for years they always treat me well and my insurance has only ever went down with them not up. And the holiday post cards and annual reviews to see if they can get me lower rates is why i will stay with them."
We responded:
"Randy, we appreciate your business and tenure with our office. We look forward to helping with your insurance needs for years to come."
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Sally Dabaldo

August 13, 2025

5  out of  5
rating by Sally Dabaldo
"Bridget and her people are always courteous and professional!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lee Bev

August 12, 2025

5  out of  5
rating by Lee Bev
"Great People! They always take care of my insurance needs."
We responded:
"Lee, thank you for the review. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Trudy Dawson

August 12, 2025

5  out of  5
rating by Trudy Dawson
"Very helpful with options for discounts and various coverages. Good detailed explanations. Friendly and professional on every call. Everyone is great to work with at Bridgit Cutlip State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Zachary hostetter

August 8, 2025

5  out of  5
rating by Zachary hostetter
"Everyone there is very friendly and answers any and all questions without any issues. They take the time to listen to concerns and to offer assistance in fixing any issues I may have. I highly recommend this agent and her office for all insurance needs!"
We responded:
"Zach, thank you for the review. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jack houchins

August 1, 2025

5  out of  5
rating by jack houchins
"Been with them for a few yrs ,I have been very satisfied with all people at Brigett Cutlips State Farm Insurance in Salem Ohio"
We responded:
"Thank you for your 5-star review! I appreciate your business, Jack."
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Ron Williams

August 1, 2025

5  out of  5
rating by Ron Williams
"I have had auto insurance with State Farm for several years now. anytime I have ever needed anything they are always Taken amazing care of me, and now that I’ve added my daughter, I know that she will receive the same level of care to her as well. Cannot say enough about Brenda and all her other coworkers at the agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Brenda takes great care of our customers."
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Christine Rice

July 29, 2025

5  out of  5
rating by Christine Rice
"Unexpected drop in premium, very much appreciated! Thanks Brenda!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Phillip Mocas

July 29, 2025

5  out of  5
rating by Phillip Mocas
"Friendly staff and helpful in everway possible. Im thankful in so many ways"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. "
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Art Uyselt

July 25, 2025

5  out of  5
rating by Art Uyselt
"Very good communicating with you Never had a problem Very good Insurance Company"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jeremy Suiter

July 17, 2025

5  out of  5
rating by Jeremy Suiter
"Never had a bad experience. Good prices, great customer service!"
We responded:
"Jeremy, Thank you for the positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tona Warneke

July 2, 2025

5  out of  5
rating by Tona Warneke
"Bridgett and her staff have always been extremely helpful. They are always pleasant and courteous when I’ve had to go into the office or even talk to them on the phone. They try to make sure you are getting the best coverage for the least amount of money. I would definitely recommend them to anybody!"
We responded:
"Tona, we appreciate your review! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mike B

July 1, 2025

5  out of  5
rating by Mike B
"First class business for sure!!! Shane, Bridgett and Brenda are great folks to do business with!!! I’ve been a customer for 20 years and wouldn’t think of going anywhere else… Thanks for the great service!!!!!"
We responded:
"Mike, Thank you for the great review. I appreciate your business. Here's to twenty more years of great service. :)"
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Wade Richards

June 3, 2025

5  out of  5
rating by Wade Richards
"If you need Insurance! This is the place to check out! Saved me Hunderds in Premiums. I had to do a claim last year and they were awsome! Very easy to work with! I use the online app a lot to check my premium and balance. The app is very user friendly! Take the time to check your rate with them could save you a lot of $$$ also! Thanks for everything ! Wade"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angie Carlisle

May 14, 2025

5  out of  5
rating by Angie Carlisle
"Bridget and her crew are the best. I've always been happy with their service. Always there when I need them"
We responded:
"Angie, thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Joseph p

April 25, 2025

5  out of  5
rating by Joseph p
"excellent people,great rates and great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melinda Clark

April 24, 2025

5  out of  5
rating by Melinda Clark
"State Farm Insurance with Bridgett Cutlip has been great. The staff there are so friendly and knowledgeable. They really help you save money and really work hard to help you. I consider all of them friends."
We responded:
"Mel, we consider you a friend too!"
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Casie Davis

March 25, 2025

5  out of  5
rating by Casie Davis
"We have received nothing but excellent service and ease of processes from State Farm via Bridgett Cutlip Agency, even through our total loss accident in 2023. We even pay less now through the Drive and Save program."
We responded:
"Casie, thank you for the review. I am glad you are happy with our office. "
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Charles Lewis

March 15, 2025

5  out of  5
rating by Charles Lewis
"Most friendliest easy to work with people ever. Very knowledgeable and helpful."
We responded:
"Charles, thank you for your business and the kind words. We look forward to doing business with you for many years to come."
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Jill Griffith

March 13, 2025

5  out of  5
rating by Jill Griffith
"They were super helpful and efficient when I needed some information about my policies. We were able to email and ask correspondence electronically instead of needing hours on the phone. 👍"
We responded:
"We always try to provide the best customer service, whether that is in person or via email. Thank you for your business, Jill!"
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Cathy Thomas

March 2, 2025

5  out of  5
rating by Cathy Thomas
"Bridgett is an amazing agent! We have used State Farm for close to 30 years because of Bridgett. She insures my rentals, my home and all my vehicles. She's honest and is straight forward on what coverage you need. Anytime you have a question or incident she's on top of it. She's not just an agent, she's a very professional person who I highly recommend.. I don't live in Salem..she works everywhere and I appreciate that she goes out and beyond."
We responded:
"Cathy for being a long-time customer. I look forward to working with you for many years to come."